The SEP team is excited to announce that we have been recognized as a 2018 Gartner Peer Insights Customers’ Choice for Data Center Backup and Recovery Software. Our team at SEP Software takes great pride in this distinction, as customer feedback continues to shape our products and services.
In its announcement, Gartner explains, “The Gartner Peer Insights Customers’ Choice is a recognition of vendors in this market by verified end-user professionals, taking into account both the number of reviews and the overall user ratings.” To ensure fair evaluation, Gartner maintains rigorous criteria for recognizing vendors with a high customer satisfaction rate.
For this distinction, a vendor must have a minimum of 50 published reviews with an average overall rating of 4.2 stars or higher. SEP received a 4.7 out of 5 rating for SEP Backup and Disaster Recovery as of December 4, 2018.
Here are some excerpts from customers that contributed to the distinction:
The most helpful new product installation experience ever
Backup times reduced by over 50%, range of OS support
Straightforward Implementation, Functional, flexible easy to use and manage
Once we became familiar with SEP (which didn't take much time) it was very easy to install and use. The software is easy to use. Any issues or questions had a prompt efficient response from support. We are very very happy.
Read more reviews for SEP here.
Everyone at SEP is deeply proud to be honored as a 2018 Gartner Peer Insights Customers’ Choice for Data Center Backup and Recovery Software. To learn more about this distinction, or to read the reviews written about our products by the IT professionals who use them, please visit Gartner Peer Insights’ Customers’ Choice announcement.
To all of our customers who submitted reviews, thank you! These reviews mold our products and our customer journey, and we look forward to building on the experience that earned us this distinction! If you have a SEP story to share, we encourage you to join the Gartner Peer Insights crowd and weigh in.
Gartner Press Release, For the second consecutive time SEP is recognized as a 2018 Gartner Peer Insights Customers’ Choice, December 4, 2018.
The Gartner Peer Insights Customers’ Choice logo is a trademark and service mark of Gartner, Inc., and/or its affiliates, and is used herein with permission. All rights reserved. Gartner Peer Insights Customers’ Choice distinctions are determined by the subjective opinions of individual end-user customers based on their own experiences, the number of published reviews on Gartner Peer Insights, and overall ratings for a given vendor in the market, as further described here, and are not intended in any way to represent the views of Gartner or its affiliates.